Sunday, November 18, 2018
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Audio Visual Questions

Why do I need a professional installation?
We have the experience, we have the tools, we will complete your work with a minimum of fuss – and we’ll tidy up afterward.  We also understand that everyones time is valuable and for a first timer this can be a complicated job

Can you supply everything?
Yes, we can supply your TV, DVD, Blu-ray, 3D player, AV amplifier, cabling, brackets – from all manufacturers.

Can you provide accessories such as cables if required?
Yes we can, we can provide you with whatever you need at internet prices, please contact us to discuss the options.

How do I schedule an installation?
Just call us on or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Can I schedule my installation for an evening/weekend?
No problem, again once we discuss your requirements, we will provide a quotation for the work requested.

What if i need to cancel an installation?
As long as you cancel with 24 hours notice we can reschedule at no extra cost, with less notice there will be a cancellation fee of £30.

Who performs my installation?
Media Pro only uses certified electricians and AV specialists for our installations.

Do I need to prepare anything for my installation?
Please clear the area around the installation site.  For wireless network installations, you will need your user name and password ready for the installer.   Coffee and milk a good idea too.....

Could there be any additional charges?
At Media Pro the price you see is the price you pay.  We will discuss and confirm the options with you first before proceeding.  Your quotation will be confirmed in writing so we both know exactly the work that is going to be carried out.

Is there someone I can talk to if I have any questions?
Just call us on or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

What is HDMI?
HDMI is the new standard for delivering High-Definition video and audio to your components.  One cable sends picture and sound in a very compact format.

Can you do in-wall cabling on a fireplace?
Cabling can be hidden in every situation – the difference is it might take an hour – or it might take 3 days dependant on your house construction.  We normally steer away from hanging a TV above a fireplace as both the height and the heat make it “not ideal” for viewing pleasure and electrical component life.  Sometimes it is the only place in the room that suits, so we will discuss the options with you and place your display where you would like it.

This page will be continually updated as questions are made.